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Welcome to the Online Accommodation System

Are you interested in applying for accommodation in our Halls of Residence? You can preview your accommodation band options, register for an account and submit an application and track the progress of your application below.

For more information on the application process, please visit our accommodation webpages.

To create an account, you’ll need your Royal Holloway student ID number (100******), you can find this on your offer letter/email.

To preview what rooms are available, please click the preview button below.

Problems with registration or submitting your application for accommodation?

If you're having trouble registering or submitting an application through the Online Accommodation System, the registration and application guide may help!

Accommodation prepayment

If you are made an offer of accommodation, you’ll need to make a prepayment of £300 before accepting. Don’t worry, this isn’t an additional cost, as the £300 will be deducted from your first instalment of rent. Please note that payments must be made via the accommodation system and not through ePay.

Room move requests

Find out more about applying for a room move in 2018/19 on our website.

New student accommodation for 2019/20 (September 2019 Entry)

If you're a new student joining Royal Holloway from September 2019, or starting a new programme at a different level (e.g. beginning a postgraduate course having completed an undergraduate programme at Royal Holloway), please note that the application window for accommodation will open from 12noon on Wednesday 20 March 2019. For information on when you'll be able to submit an application for accommodation in the 2019/20 academic year please refer to the Student Accommodation Allocation Policy to find out more. Applications received at this time will be processed on a first-come-first-served basis, subject to room availability.

Continuing student accommodation for 2019/20 (current students)

The application window for current students continuing studies at Royal Holloway going into September 2019 opened at 12noon on Wednesday 16 January 2019. Any applications received from now will be added to the waiting list for accommodation; applicants on the list will receive an update by early March.

As the start of term approaches, many of our student support teams are receiving a very high volume of queries via phone and email, particularly the Student Services Centre team. We are working very hard to reply to queries as quickly as we can, but please be aware that there may be a delay in receiving a response. We are dealing with your requests on a first-come first-served basis, and will be in touch as soon as possible. Thank you for your continued patience. Our student intranet and Welcome Week website contain lots of information regarding start of term and might be helpful in answering some of your queries.

Preview accommodation

- preview the accommodation available to you here for application windows that are currently open

Register for an account

You'll need to register for an account before you can login. Complete the details below to begin the registration process.

Please click the Register button


Your username is the email address that you used to create the account.

Can't login? You'll need to click "Login" using your mouse, you won't be able to login if you press 'enter' on the keyboard.

Please click the Login button

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